| Privacy BrushLab respects your privacy. We will never give away, rent, or sell your name, address or e-mail to anyone. The information you provide us is used to help personalize product information and offers to you. Your name and address information is used only for mailing samples offers to you, and will not be given to any third party without your consent. Your e-mail address is used only for sending information and updates to you about BrushLab products, tips and the web site. If at any time you wish to be taken off our e-mail list, please click here to unsubscribe with the word "remove" in the subject field. How to Purchase Our Products You can purchase our products online or, in the US, by calling our Toll-Free number (888) 427-8455. For international orders, please contact us directly via email and we will be able to arrange it for you. Returns If you are not happy with the products that you have ordered from BrushLab.com, you may return the item(s) within 30 days of purchase. Unfortunately BrushLab cannot issue refunds for products that have been already used, unless the products in question are clearly defective. Please include the original invoice in the package and retain a copy of your records. We regret that shipping expenses are non-refundable unless the item is defective. Our Payment Methods Our website is completely secure. We use SSL (secure socket layer) technology to encrypt and protect personal data sent to us over the internet. From the moment you enter our "Shopping" screen, you are on a secure server. All your information, including your credit card number, is encrypted when transmitted and stored in secure server. If you are still uncomfortable using your credit card number online, you can call customer service at (888) 427-8455 Monday though Friday from 9:30 to 5 pm Eastern Standard Time (EST). We can only accept Mastercard and Visa at this time. Shipping and Handling Orders placed by 1:00 pm Eastern Standard Time (EST) Monday through Friday will be processed that same day. Orders received after 1:00 pm on Friday thriugh Sunday will be processed on Monday. Most express shipments will be received the next business day if ordered before 12:00 pm EST Monday-Friday during non-holiday periods. Free UPS Shipping for all domestic orders of $150 or more (excluding taxes) UPS Standard Shipping, 5-7 Business Days: $9.95 |